Support Information
When you need help with your order or our products and services, contact one
of our support specialists via e-mail, the Web, or telephone. We commit to
getting you in touch with a live person for support within 30 minutes of your
initial contact. Most issues are resolved within an hour.
Whalen Metals practices a zero-defect quality management program. We take
your concerns seriously and invite our customers to participate in our monthly
quality meetings that include senior company management, vendors, and
customers.
Please visit our Guest Book page and share your
comments about our approach to quality and customer support.
Whalen Metals
Information on our Quality Programs:
Six Sigma
The Deming Philosophy
Zero-Defect
Click on a region to e-mail your regional manager.
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